Filing a Complaint FMCSA does not have the authority to resolve claims against a moving company. However, you may file a complaint against a mover by visiting www.1-888-dot-saft.com/CC_main.asp or calling 1-888-DOT-SAFT (1-888-368-7238) Monday–Friday between the hours of 9:00 a.m. to 9:00 p.m. e.s.t. Your complaint may trigger a Federal enforcement investigation against the mover.